Available in Q3 2025
Support that sees, hears, and solves—before tickets exist.
Sightflow is an AI assistant that acts like a live support call—watching the user’s screen, listening to questions, and guiding them in real time.
Join the waitlist to get early access before we launch.
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Frequently asked questions
Everything you need to know about the Wait template. Find answers to the most common questions below.
What is Sightflow?
Sightflow is an AI assistant that feels like a live support call. It sees what users are doing on their screen, listens to their questions, and walks them through step-by-step guidance—before a support ticket is ever created.
How does it work?
Sightflow integrates into your support chat (like Intercom) or onboarding flow. When users get stuck, it offers real-time help based on what’s on their screen—just like your best support rep would, but instantly and automatically.
Who is it for?
Sightflow is built for SaaS companies that want to reduce support tickets, streamline onboarding, and provide users with faster, more personalized help—without scaling support headcount.
What tools does it integrate with?
We currently support Intercom, with more integrations like Zendesk and Tidio on the way. If you’re using another support tool, let us know—we’re prioritizing based on early demand.
How much will it cost?
We’re still finalizing pricing, but we’ll offer two simple monthly plans for growing and scaling teams—no per-seat fees. Everyone on the waitlist will get early access discounts.
When does it launch?
Sightflow will begin rolling out in Q3 2025. Waitlist members will get early access and the opportunity to help shape our roadmap.
Can I try it before launch?
Yes! We’re privately demoing the product now and onboarding a small group of early users. Join the waitlist and we’ll reach out when we’re ready for feedback.
What is Sightflow?
Sightflow is an AI assistant that feels like a live support call. It sees what users are doing on their screen, listens to their questions, and walks them through step-by-step guidance—before a support ticket is ever created.
How does it work?
Sightflow integrates into your support chat (like Intercom) or onboarding flow. When users get stuck, it offers real-time help based on what’s on their screen—just like your best support rep would, but instantly and automatically.
Who is it for?
Sightflow is built for SaaS companies that want to reduce support tickets, streamline onboarding, and provide users with faster, more personalized help—without scaling support headcount.
What tools does it integrate with?
We currently support Intercom, with more integrations like Zendesk and Tidio on the way. If you’re using another support tool, let us know—we’re prioritizing based on early demand.
How much will it cost?
We’re still finalizing pricing, but we’ll offer two simple monthly plans for growing and scaling teams—no per-seat fees. Everyone on the waitlist will get early access discounts.
When does it launch?
Sightflow will begin rolling out in Q3 2025. Waitlist members will get early access and the opportunity to help shape our roadmap.
Can I try it before launch?
Yes! We’re privately demoing the product now and onboarding a small group of early users. Join the waitlist and we’ll reach out when we’re ready for feedback.